Senior Manager of Revenue Cycle Management

Job Summary

Overseeing day-to-day revenue cycle operations for a multi-site optical organization, the full-time Senior Manager of Revenue Cycle Management will manage billing, coding, collections, and reimbursement processes while enhancing cash flow and patient financial experiences in a virtual environment.

Key Responsibilities

• Manage daily RCM functions including registration, insurance verification, coding, charge capture, billing, collections, and denial resolution
• Oversee third-party billing companies and outsourced RCM partners, establishing performance expectations and monitoring vendor performance
• Track and analyze KPIs to identify revenue leakage and implement corrective actions to improve cash flow and reduce write-offs

Required Qualifications

• Bachelor's degree preferred in Healthcare Administration, Business, Finance, or a related field
• 5-8+ years of RCM experience with 2-4+ years in a supervisory role
• Experience in optical, optometry, ophthalmology, or retail healthcare preferred
• Strong knowledge of medical and vision billing, coding (CPT, ICD-10, HCPCS), and payer guidelines
• Experience managing third-party billing vendors or outsourced RCM functions