Senior Manager of Site Reliability Engineering
Job Summary
Leading a high-performing team, the full-time Senior Manager of Site Reliability Engineering will oversee incident management and ensure the resilience of critical business operations, focusing on the "Order-to-Cash," "Procure-to-Pay," and "Record-to-Report" lifecycles in a remote setting.
Key responsibilities
- Lead and mentor a team of Site Reliability Engineers, fostering a culture of accountability and continuous improvement
- Architect observability across complex business processes and define Service Level Objectives (SLOs) for SaaS integrations
- Own the Major Incident Response process and lead Root Cause Analysis to enhance system reliability and reduce manual toil
Required qualifications
- 8+ years of experience in SRE, DevOps, or Production Engineering, with at least 2 years in a management role
- Deep understanding of Order-to-Cash or Procure-to-Pay cycles and their impact on business operations
- Experience managing enterprise ecosystems such as NetSuite, SAP, and Workday
- Strong knowledge of Networking, Identity Management, and Endpoint Management
- Proficiency in monitoring tools like Datadog, Splunk, New Relic, or Prometheus
Complete Job Description
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