Senior Manager of Technical Projects

Job Summary

Leading a team of technical project managers, the full-time Senior Manager of Technical Projects will oversee the execution of complex customer service delivery initiatives, ensuring alignment across engineering, operations, and stakeholders while managing high-impact projects.

Key Responsibilities

• Lead the execution of high-impact customer service delivery projects from design through activation
• Ensure compliance with engineering standards and proactively identify risks related to project delivery
• Mentor team members and drive process improvements to enhance project delivery efficiency

Required Qualifications

• Bachelor's degree in Engineering, Telecommunications, Information Technology, or related field
• 8-12 years of experience in technical project management within telecom or related infrastructure
• Minimum of 3 years of people management or team leadership experience
• Strong knowledge of fiber network architecture and service delivery processes
• Proven ability to lead complex, cross-functional projects with multiple dependencies