Senior Manager, Patient Access Technology

Job Summary

To support the transformation journey of RDBU Patient Access, the full-time Senior Manager, Patient Access Technology will lead project management for the OneCRM transition and ongoing CRM capability advancement, collaborating remotely with cross-functional teams to ensure a stable and scalable CRM ecosystem.

Key responsibilities

• Lead project management for OneCRM transition, including planning, coordination, and deployment activities
• Collaborate with Patient Access, IT, and PAR to support system readiness, data migration, and change management
• Track program operations, manage multiple high-priority initiatives, and provide status updates to governance forums

Required qualifications

• Experience in patient access and understanding of hub and PSP processes
• Proven ability to manage multiple projects simultaneously
• Strong planning, project management, and organizational skills
• Experience in developing cross-functional technology solutions
• Ability to work independently in a fast-paced environment