Senior Manager, Practice Operations

Job Summary

To support a growing technology consulting practice, the full-time Senior Manager, Practice Operations will manage resource coordination, capability building, and team development while working remotely.

Key Responsibilities

• Own resource coordination across multiple projects, ensuring proper alignment and capacity management
• Partner with project teams to define and maintain practice methodologies and develop competency frameworks
• Lead onboarding and development initiatives for team members, ensuring integration into practice culture and readiness for delivery

Required Qualifications

• Bachelor's degree in Business Administration, Information Systems, Management, or a related field; advanced degree preferred
• Minimum of 10 years of experience in technology consulting or professional services, with a focus on team leadership
• Experience with Agile and Waterfall methodologies in SaaS or consulting environments
• Strong understanding of utility operations, asset management, and regulatory compliance
• Certifications such as PMP/PMI-ACP, Prosci/Change Management, ITIL, or SAFe/Agile are preferred