Senior Manager, Process Innovation

Job Summary

A company is looking for a Senior Manager, Process Innovation.

Key Responsibilities

• Support cross-functional workshops to design and document end-to-end business processes focused on associate experience
• Create and maintain dashboards and reports for process health and performance tracking
• Identify and prioritize inefficiencies in business processes, leading initiatives to streamline workflows and improve associate satisfaction

Required Qualifications

• 4-year degree in Business Administration, Engineering, Computer Science, or a related field
• 6+ years of experience in business process design, analytics, or business transformation
• Experience with business process mapping/modeling tools and data analytics platforms
• Certification in Lean, Six Sigma, or other continuous improvement frameworks
• Prior consulting or hospitality industry experience is preferred