Senior Manager, Product Learning

Job Summary

A company is looking for a Senior Manager, Product Learning Experience.

Key Responsibilities

• Develop and execute a unified vision and strategy for product education and documentation
• Manage and mentor a diverse team of technical writers and education specialists
• Act as the primary contact for internal stakeholders on documentation and education initiatives

Required Qualifications

• 7+ years of experience in technical writing or educational design, with 5+ years in a leadership role
• Strong understanding of SaaS products and user education best practices
• Proven track record of managing global teams in a high-growth environment
• Experience with content management systems (CMS) and learning management systems (LMS)
• Bachelor's degree in a relevant field (e.g., Communications, Education, Computer Science)