Senior Manager Program Optimization

Job Summary

Focusing on continuous improvement in marketing execution, the full-time Senior Manager Program Optimization will manage post-launch platform health, enhance user experience, and collaborate with cross-functional teams to prioritize business needs in a hybrid work environment.

Key responsibilities

• Own the continuous optimization approach for execution capabilities and processes within the new marketing ecosystem
• Monitor platform performance, triage production issues, and coordinate resolutions with business and technology partners
• Establish feedback loops with users to identify improvement opportunities and translate insights into business priorities

Required qualifications

• Strategic thinker with strong judgment and curiosity to connect business needs with platform opportunities
• Ability to break down ambiguous issues and synthesize input into clear recommendations
• Proven experience in cross-functional collaboration and building trusted relationships
• Highly organized with the capacity to manage multiple priorities and track progress effectively
• Self-starter with a passion for improving user experience and operational efficiency