Senior Manager, Provider Operations

Job Summary

A company is looking for a Senior Manager, Provider Network Operations.

Key Responsibilities

• Design and optimize provider experience and lifecycle management
• Build operational infrastructure for training, support workflows, and engagement campaigns
• Lead and develop the Provider Success team, establishing goals and performance standards

Required Qualifications

• Bachelor's degree preferred or 5+ years of relevant experience in healthcare operations
• Proven experience in designing lifecycle management programs for distributed workforces
• Strong analytical skills to define metrics and drive improvements
• Experience with customer support platforms
• Commitment to serving underserved communities and a passion for youth mental health