Job Summary

A company is looking for a Senior Manager, Quality Assurance (Claims).

Key Responsibilities:

• Lead, manage, hire, train, retain and motivate a team of Quality Assurance Consultants
• Deliver reporting to Claims leadership, identifying trends in QA data across teams and departments
• Collaborate with Claims leaders and business partners to address common themes that arise from quality reviews

Required Qualifications:

• Minimum of 5 years of progressive claims experience with advanced knowledge of Disability, Life/Life Waiver and Absence claims
• Demonstrated leadership qualities, including prior Quality Assurance program management and building out of a QA program
• College Degree preferred
• Ability to obtain and maintain appropriate TPA licenses in accordance with the Claims Licensing Policy
• Current working knowledge of federal and state leave regulations