Senior Manager Rewards Checking

Job Summary

Driving product performance and enhancing customer experiences, the full-time Senior Manager Rewards Checking will manage the ongoing evolution of Amex Checking products, focusing on account opening and onboarding processes while collaborating with cross-functional teams in a hybrid work environment.

Key Responsibilities

• Lead the Account Opening and Onboarding workstream, prioritizing and developing business requirements for feature launches
• Drive initiatives from ideation to execution, ensuring cross-functional alignment and proactively addressing risks
• Develop expertise in digital customer journeys, championing best-in-class experiences and identifying improvement opportunities

Required Qualifications

• Demonstrated experience in product management or product marketing
• Exceptional interpersonal and influencing skills with the ability to synthesize data into executive-level messaging
• Strong analytical capabilities and strategic problem-solving skills
• Experience defining product features and customer journeys
• Proven ability to manage multiple initiatives effectively in deadline-driven environments