Senior Manager, Sales Operations

Job Summary

To support a growing digital health platform, the full-time Senior Manager, Sales Operations will administer and maintain Salesforce, generate analytical reports, and lead the Sales Operations team while working remotely.

Key responsibilities

• Administer and maintain the Salesforce instance, including user permissions, fields, workflows, and dashboards
• Generate weekly reports for pipeline generation, sales forecasts, and cross-functional requests
• Ensure CRM data accuracy and provide analytical insights to drive business actions

Required qualifications

• 5-7 years of Sales Operations experience supporting external go-to-market teams
• Proven experience in B2B organizations, preferably in the digital health sector
• Deep knowledge of Salesforce, including report generation and data synthesis
• Experience with AI tools and their integration with Salesforce for insight creation
• Expertise in using tools like Tableau for creating reports and dashboards