Senior Manager, Service Innovation

Job Summary

A company is looking for a Sr Manager, Service Innovation.

Key Responsibilities:

• Lead a team in executing the Service Innovation project plan across various service areas
• Manage multi-disciplinary service innovation change projects and cross-functional teams
• Develop and implement strategies for serviceability requirements and enhance service documentation frameworks

Required Qualifications:

• Bachelor's degree in an engineering-related field with 15 years or Master's degree with 10 years of related experience
• Experience in people leadership with a proven track record of delivering results
• Familiarity with product creation processes and technical principles of applicable systems/components
• Experience in DfX, designing for Serviceability, and lean methodologies
• Experience leading multi-functional management meetings and updates