Senior Manager, Services Communications

Job Summary

A company is looking for a Senior Manager, Services Communications to lead strategic messaging during cybersecurity incidents.

Key Responsibilities

• Partner with Professional Services leadership to support customers during active incidents
• Translate technical findings into clear messaging for various audiences
• Advise customers on communications strategy and disclosure timing

Required Qualifications

• 10+ years of experience in crisis and corporate communications, specifically in cyber or technology incidents
• Experience in a leading communications firm or corporate environment
• Strong technical understanding of cybersecurity and incident response dynamics
• Proven ability to manage multiple stakeholders and navigate sensitive situations
• Experience advising senior executives on high-stakes communications