Senior Manager, Site Reliability Engineering

Job Summary

Leading a team of high-performing Site Reliability Engineers, the full-time Senior Manager, Site Reliability Engineering will oversee the "Order-to-Cash," "Procure-to-Pay," and "Record-to-Report" lifecycles while ensuring the resilience and scalability of the global SaaS ecosystem and network infrastructure in a remote work environment.

Key responsibilities

• Lead, mentor, and grow a team of SREs, fostering a culture of accountability and continuous learning
• Architect observability across complex business paths and manage the Major Incident Response process for corporate systems
• Champion "Infrastructure as Code" (IaC) to automate manual processes and improve system reliability

Required qualifications

• 8+ years in SRE, DevOps, or Production Engineering, with at least 2 years in a management role
• Deep understanding of Order-to-Cash or Procure-to-Pay cycles and their impact on business operations
• Experience managing enterprise ecosystems such as NetSuite, SAP, or Workday
• Solid knowledge of Networking, Identity Management, and Endpoint Management
• Proficiency with monitoring tools like Datadog, Splunk, or New Relic