Senior Manager, State Operations

Job Summary

Leading a high-performing team, the remote Senior Manager, State Operations will oversee the execution of market-level rating rules, underwriting guidelines, and filing submissions, ensuring compliance and operational excellence within the insurance regulatory framework.

Key responsibilities

• Lead state filing operations by managing the team responsible for drafting and submitting rating rules and underwriting guidelines
• Drive operational excellence through disciplined planning, tracking, and status visibility for filing revisions and implementations
• Coordinate cross-functional delivery by engaging with various teams to ensure timely and accurate resource allocation for filing processes

Required qualifications

• 7+ years of experience in personal lines insurance, underwriting, regulatory filings, or related fields, with prior leadership experience preferred
• Working knowledge of insurance rating rules, underwriting guidelines, and filing submission systems such as SERFF
• Ability to interpret state-specific regulatory requirements and translate them into practical filing execution plans
• Strong judgment in prioritizing competing filing needs while balancing speed, quality, and regulatory risk
• Bachelor's degree in Business, Finance, Economics, Risk Management, Insurance, or a related field; insurance-related designations are a plus