Senior Manager, Subscription Paywall

Job Summary

Driving critical paywall and web experience initiatives, the full-time Senior Manager, Subscription Paywall will oversee operations, manage updates to member content pages, and ensure quality assurance for subscriber experiences in a remote capacity.

Key responsibilities

• Serve as the subject matter expert for paywall operations, maintaining the Paywall Audit Document for accuracy and consistency
• Manage updates and enhancements across account management and member content web pages to ensure a seamless subscriber experience
• Set up, monitor, and analyze A/B tests for paywalls and member content experiences, providing actionable insights and performance reporting

Required qualifications

• 5+ years of experience in web operations, digital experiences, subscription products, or related fields
• Proven success managing and optimizing web experiences within a subscription-based business model
• Strong understanding of paywall strategies, member experiences, and digital subscription ecosystems
• Demonstrated project management skills with the ability to prioritize competing deadlines
• Bachelor's degree or equivalent experience