Senior Manager, Technical Account Management

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Mon, Jan 12, 2026

Job Summary

A company is looking for a Senior Manager, Technical Account Management.

Key Responsibilities:
  • Maximize Gross Revenue Retention (GRR) and drive Net Revenue Retention (NRR) through proactive account management
  • Identify new integration needs and upsell opportunities to expand customer contracts
  • Lead a team of Technical Account Managers, focusing on commercial outcomes and account growth
Required Qualifications:
  • 7+ years of professional experience, including 3+ years in a leadership role managing customer-facing teams
  • Proven track record in renewing and expanding enterprise accounts
  • Strong business acumen with the ability to translate technical value into business impact
  • Experience in developing long-term strategic customer accounts and identifying upsell opportunities
  • Deep knowledge of EHR integration and clinical workflows

COMPLETE JOB DESCRIPTION

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