Senior Manager, Technical Account Management
Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Mon, Jan 12, 2026
Job Summary
A company is looking for a Senior Manager, Technical Account Management.
Key Responsibilities:
- Maximize Gross Revenue Retention (GRR) and drive Net Revenue Retention (NRR) through proactive account management
- Identify new integration needs and upsell opportunities to expand customer contracts
- Lead a team of Technical Account Managers, focusing on commercial outcomes and account growth
Required Qualifications:
- 7+ years of professional experience, including 3+ years in a leadership role managing customer-facing teams
- Proven track record in renewing and expanding enterprise accounts
- Strong business acumen with the ability to translate technical value into business impact
- Experience in developing long-term strategic customer accounts and identifying upsell opportunities
- Deep knowledge of EHR integration and clinical workflows
COMPLETE JOB DESCRIPTION
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Job is Expired