Senior Manager, Technical Delivery

Job Summary

Leading a small team while managing client engagements, the full-time Senior Manager, Technical Delivery will oversee scoping and discovery, team leadership, and client delivery in a remote setting, contributing to both billable work and operational health.

Key responsibilities

• Support discovery sessions to define client requirements and develop scopes of work
• Manage and develop a team of Product Owners, setting performance expectations and supporting career growth
• Carry a portion of billable work as a practicing PM/PO on active client engagements, ensuring effective delivery

Required qualifications

• 6+ years of relevant experience in product ownership, delivery management, or a comparable role, with at least 2 years in a client-facing consultancy environment
• Experience leading delivery in a consultancy or agency context, including scoping billable work and managing client expectations
• Web, Platform, and SaaS delivery experience, including familiarity with Adobe Experience Cloud and Salesforce
• Proven people leadership experience, with a focus on developing team members in a delivery context
• Experience writing scopes of work and managing financial performance of client engagements