Senior Marketing Experiences Manager

Job Summary

Owning customer evidence, community, and event advocacy programs, the full-time Senior Marketing Experiences Manager will build a pipeline of customer proof points, serve as the liaison between the customer community and Marketing, and manage customer-facing content for key events in a remote setting.

Key responsibilities:

• Build and manage a pipeline of case studies, customer references, and video testimonials
• Serve as the primary liaison between the customer community and Marketing, developing customer advocacy programs
• Own customer-facing content for events, managing logistics and speaker coordination

Required qualifications:

• Bachelor's degree in Marketing, Communications, or a related field, or equivalent experience
• 5+ years in customer marketing or advocacy with a proven track record of managing evidence pipelines
• Experience in B2B SaaS, preferably in the cybersecurity or IT security industry
• Familiarity with review platforms and proficiency in Salesforce and HubSpot
• Strong project management skills and ability to work cross-functionally with various teams