Senior Marketing Manager

Job Summary

Seeking a highly organized and agile Senior Marketing Manager to drive Lumen's Customer Advocacy program remotely, this full-time position will manage the Customer Advisory Board and customer reference initiatives while cultivating executive and customer relationships.

Key Responsibilities

• Oversee the logistics of the Customer Advisory Board program, including member prospecting and communications
• Coordinate the customer reference program in collaboration with Sales and Customer Success teams
• Act as a key relationship owner for advocating customers, ensuring their voice is represented across the organization

Required Qualifications

• Bachelor's degree in business, communications, or marketing
• 2-3 years' experience in marketing or a related field
• Strong program or project management skills
• Experience engaging senior executives and customers
• Proven ability to manage multiple workstreams simultaneously