Senior Marketing Operations Manager

Job Summary

Experienced marketers will find a fully remote opportunity as a Senior Marketing Operations Manager, responsible for overseeing CRM systems and marketing tools, connecting commercial teams, and leveraging AI to enhance audience engagement and campaign effectiveness.

Key responsibilities:

• Govern the CRM and associated marketing tools, ensuring data quality and integration with other systems
• Set strategic priorities and drive execution with partner teams reliant on marketing systems
• Manage and develop the CRM Administrator, transitioning their focus from reactive tasks to strategic initiatives

Required qualifications:

• 5+ years of experience in CRM systems management or marketing/revenue operations with hands-on CRM restructuring experience
• Proficiency in Zoho CRM preferred, with consideration for candidates experienced in HubSpot or Salesforce
• Demonstrated experience in managing teams and driving measurable improvements in sales efficiency
• Experience utilizing AI and automation in marketing operations
• Familiarity with funnel and conversion analytics, and lead tracking methodologies