Senior Medical Administrative Clerk

Job Summary

A company is looking for a Medical Administrative Clerk, Senior.

Key Responsibilities

• Serve as the first point of contact for patients, staff, and guests, handling administrative tasks related to patient check-in
• Support training and orientation of medical administrative clerks and manage front office operations
• Investigate complex patient issues and act as a subject matter expert in insurance eligibility and coverage

Required Qualifications

• High School Diploma or Equivalent
• At least one year of experience in registration or front office duties in a healthcare setting
• Knowledge of healthcare office concepts, insurance verification procedures, and relevant software applications
• Ability to analyze data metrics and work independently in a fast-paced environment
• Experience in customer service and maintaining confidentiality