Senior Member Services Representative

Location: Remote

Compensation: Hourly

Reviewed: Wed, Dec 10, 2025

This job expires in: 17 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Sr. Member Services Representative.

Key Responsibilities

Support chapter leaders and staff by providing guidance through the self-service Chapter Portal
Manage chapter payments by validating dues and resolving discrepancies with Finance
Coordinate across departments to facilitate projects and system improvements

Required Qualifications

7+ years of related experience
Strong skills in data management and Excel
Proven customer service experience
Background supporting nonprofit chapters or groups
Bachelor's degree preferred

COMPLETE JOB DESCRIPTION

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