Senior Mobile Support Engineer

Job Summary

A company is looking for a Senior Technical Support Engineer, Mobile.

Key Responsibilities

• Reproduce, debug, and escalate mobile-specific issues in partnership with Engineering and Product
• Serve as a technical expert and initial escalation point for iOS and Android SDKs
• Build tooling and automation to streamline mobile debugging and improve developer workflows

Required Qualifications

• Strong track record of solving complex technical issues in mobile development or developer support environments
• Deep knowledge of iOS (Swift/Objective-C) and/or Android (Kotlin/Java) development
• Experience supporting or integrating mobile SDKs in production environments
• Ability to break down ambiguous technical problems and drive them to resolution
• Comfort reading and analyzing mobile code and GitHub commits