Senior Onboarding Consultant

Job Summary

A company is looking for a Senior Onboarding Consultant to join their Professional Services team in North America.

Key Responsibilities

• Manage tailored onboarding experiences to ensure customer success in achieving business goals
• Provide proactive support throughout the onboarding process using various communication methods
• Oversee ongoing onboarding projects with deliverables shared among multiple stakeholders

Required Qualifications

• 3+ years of experience in an onboarding/account management/client relationship role in the technology industry
• Experience delivering customized product education sessions via web conferencing
• In-depth knowledge of social media platforms and the social media industry
• Project management experience