Senior Onboarding Specialist

Job Summary

A company is looking for a Sr. North America Onboarding Specialist responsible for managing customer onboarding projects and ensuring effective communication and process improvement.

Key Responsibilities

• Execute project plans, prioritize resources, and ensure timely completion of onboarding tasks
• Facilitate communication with clients and internal teams, managing meetings and workshops
• Identify process improvements and manage multiple onboarding projects simultaneously

Required Qualifications

• 5 years of related experience in project management and international trade
• Preferred: Associate's or Bachelor's degree or equivalent education
• Strong knowledge of project management and continuous improvement techniques
• Experience with Microsoft Office and relevant company systems
• Ability to work in a customer-centric environment and manage multiple priorities