Senior Operations Analyst

Job Summary

A company is looking for a Senior Servicing Operations Analyst-Remote.

Key Responsibilities

• Lead process improvement initiatives and optimize complex processes
• Perform analysis of operational processes and recommend automation and modernization opportunities
• Support leadership in requirements gathering, prioritization, and strategic planning

Required Qualifications

• High School Diploma or equivalent required
• Minimum of 7 years of experience in business analysis or process engineering
• Expert-level expertise in mortgage servicing operations and associated systems
• Advanced proficiency in SQL and Microsoft Office, including Excel
• Bachelor's Degree or equivalent in Business, Finance, or Computer Science preferred