Senior Operations Analytics Manager

Job Summary

A company is looking for a Sr. Operations Analytics Manager (Remote).

Key Responsibilities

• Analyze billing workflows and identify breakdowns to improve financial performance and customer service
• Collaborate with cross-functional teams to investigate complex account questions and uncover root causes
• Transform messy data into clear, actionable insights to support sustainable growth

Required Qualifications

• 7+ years of experience in analytics or data science, with 2+ years in financial analytics or operations analysis
• Ability to work with non-technical cross-functional stakeholders
• Deep understanding of financial and operational metrics, translating data into actionable insights
• Expert-level proficiency in Python and/or SQL, with familiarity in data visualization tools