Senior Operations Associate

Job Summary

A company is looking for a Senior Operations Associate to maintain client benefits websites and support client needs.

Key Responsibilities

• Manage vendor, demographics, and payroll files while conducting data audits for aligned clients
• Prepare and deliver technical presentations and training sessions related to payroll functionality and data management
• Resolve client issues and provide support through effective communication and understanding of internal systems

Required Qualifications

• 3+ years of experience in benefits administration or client services
• 2+ years of project management experience
• Proficiency in Excel, including VLOOKUP and Pivot Tables
• Bachelor's degree from a four-year college or university or equivalent experience
• Experience with benefits administration system technology or related software