Senior Operations Capacity Planning Manager

Job Summary

A company is looking for a Senior Marketplace Operations & Capacity Planning Manager.

Key Responsibilities

• Own clinician capacity planning and staffing strategy across client programs and modalities
• Develop and maintain forecasting models and staffing strategies to inform hiring and budgeting decisions
• Analyze large datasets and present findings to senior leadership for strategic decision-making

Required Qualifications, Training, and Education

• 7+ years in capacity planning, workforce management, or operational analytics
• Proven ability to build custom forecasting and capacity models using statistical or machine learning methods
• Advanced proficiency in SQL and at least one programming language (Python or R)
• Experience with workforce economics and staffing P&L implications
• Strong executive presence and ability to work with cross-functional teams