Senior Operations Coordinator

Job Summary

Providing critical coordination and acting as the primary escalation point, the full-time Senior Operations Coordinator will manage daily operational activities, resolve process issues, and support team members in a remote environment.

Key Responsibilities

• Coordinating daily operational activities to ensure efficient execution of procedures and deadlines
• Acting as the primary escalation point for the team, identifying root causes and driving solutions for operational challenges
• Supporting and mentoring newer coordinators while fostering a collaborative team culture

Required Qualifications

• Experience with vendor management systems (Fieldglass, Beeline) is essential
• At least 2 years of experience in an operations, coordination, or administrative support role
• Demonstrated ability to handle and resolve escalations in a team setting
• Strong communication and conflict resolution skills with multiple stakeholder groups
• Solution-oriented mindset with the ability to proactively identify and solve operational challenges