Senior Operations Lead

Job Summary

Supporting key client relationships, the full-time Senior Operations Lead will manage revenue cycle performance communication, collaborate with service delivery teams, and drive operational improvements in a remote setting.

Key responsibilities

• Assist in relationship management with key client counterparts and communicate revenue cycle performance updates
• Collaborate with internal teams to identify performance levels and develop remediation plans for operational risks
• Support the execution of action plans aimed at improving operational metrics and client presentations

Required qualifications

• Bachelor's degree or equivalent experience
• Minimum of 2 years of relevant experience
• Experience in healthcare operations or revenue cycle management is preferred
• Proficiency in developing standardized analysis and client presentation templates
• Ability to work collaboratively across various teams and departments