Senior Operations Lead

Job Summary

Supporting client relationship management, the full-time Senior Operations Lead will assist in optimizing revenue cycle performance and operational metrics while working remotely.

Key responsibilities

• Manage communication of revenue cycle performance with key client counterparts and internal teams
• Execute action plans to enhance operational performance metrics and address identified risks
• Develop standardized templates for analysis and client presentations to improve service delivery

Required qualifications

• Bachelor's degree or equivalent experience
• Minimum of 2 years of relevant experience in operations or client management
• Experience in healthcare revenue cycle management preferred
• Ability to collaborate with cross-functional teams to achieve operational objectives
• Proficiency in developing performance improvement strategies and action plans