Senior Operations Manager

Job Summary

Senior Operations Manager, responsible for managing daily operations and improving systems in a full-time remote role through November 2026, with a focus on team management and cross-functional collaboration.

Key Responsibilities

• Lead the design and improvement of operational processes in collaboration with senior leadership
• Manage and mentor operations staff, providing guidance on daily priorities
• Serve as a liaison between sales and programs teams to ensure effective communication and workflow alignment

Required Qualifications

• 6+ years of experience in operations, project management, or a related field
• Experience managing staff and leading cross-functional teams
• Strong understanding of the intersection between sales and program operations
• Proven ability to build and document operational systems
• Proficiency with Notion, Google Drive, and Airtable