Senior Operations Specialist

Job Summary

A company is looking for a Senior Servicing Operations Specialist.

Key Responsibilities

• Assist customers and branch colleagues by responding to requests via phone and chat
• Perform advanced clerical operations tasks in a fast-paced environment
• Ensure compliance with applicable laws and regulations while maintaining accurate records

Required Qualifications

• 1 year of work experience, preferably in customer service or banking operations
• Ability to complete repetitive tasks accurately and in a timely manner
• Experience in a fast-paced, heavily governed environment
• High School diploma or equivalent is required; Associate degree preferred
• Beginner to intermediate proficiency in Microsoft Office tools