Senior Operations Systems Analyst

Job Summary

Enabling and optimizing business systems, the full-time Senior Operations Systems Analyst will support operational performance by acting as a liaison between stakeholders and technical teams, managing system configurations, troubleshooting issues, and driving continuous improvement initiatives in a remote capacity.

Key responsibilities

• Elicit, document, and analyze business and functional requirements for operational workflows and system enhancements
• Configure, maintain, and support operational systems and workflow tools while troubleshooting system issues
• Partner with stakeholders to identify automation opportunities and streamline manual processes

Required qualifications

• High school diploma or GED from an accredited institution
• Experience administering or optimizing business applications and operational systems
• Hands-on experience configuring and supporting Microsoft SharePoint Online environments
• Experience with Microsoft Power Platform solutions, including Power Apps and Power Automate
• Experience developing reports and dashboards to support operational decision-making