Senior Oracle Cloud Analyst

Job Summary

A company is looking for a Senior Oracle Field Service Cloud (OFSC) and Oracle CX Service Cloud Analyst.

Key Responsibilities

• Implement, configure, and support Oracle Field Service Cloud (OFSC) and CX Service Cloud solutions
• Analyze business requirements and translate them into configurations, workflows, and processes
• Integrate OFSC and CX Service Cloud with other systems using REST/SOAP APIs

Required Qualifications and Education

• 10+ years of experience in OFSC and Service Cloud configuration, implementation, and support
• Strong hands-on experience with Oracle Field Service Cloud (OFSC) and Oracle CX Service Cloud
• Minimum 5 years' experience with Oracle Service Center and overall Fusion CX architecture
• Bachelor's degree in Computer Science, Information Technology/Systems, Software Engineering, or related field
• Oracle OFSC and CX Service Cloud certification (preferred)