Senior Partner Success Associate

Job Summary

Supporting the ongoing success of strategic healthcare partnerships, the full-time remote Senior Partner Success Associate will manage small and mid-sized accounts, drive cross-functional initiatives, and leverage data to enhance partnership effectiveness.

Key responsibilities

• Manage relationships with healthcare partners, ensuring their ongoing success and satisfaction
• Utilize data analysis to create compelling narratives that inform process optimizations and partnership strategies
• Lead projects involving multiple stakeholders, navigating priorities and timelines effectively

Required qualifications

• 3+ years of professional experience in account management, customer success, or healthcare operations
• Intermediate to expert proficiency in Google Sheets/Excel, including pivot tables
• Proficiency with Salesforce, Looker, and project management software like Asana
• Exceptional written and verbal communication skills, capable of managing executive-level conversations
• Demonstrated ability to lead projects in fast-paced environments with multiple stakeholders