Senior Partner Success Manager

Job Summary

Owning the health and enablement layer for North American partners, the full-time remote Senior Partner Success Manager will ensure partners are technically capable and commercially engaged through onboarding, training, and ongoing support.

Key responsibilities

• Manage onboarding for new partners, including product training and certification
• Develop and maintain success plans with clear milestones and regular check-ins on partner revenue goals
• Monitor partner engagement and relationship health, implementing intervention plans for at-risk partners

Required qualifications

• 3-6 years of experience in partner success, channel enablement, or technical account management in SaaS
• Technical fluency in discussing data pipelines, APIs, and data warehouse architecture
• Experience managing a portfolio of partner relationships effectively
• Familiarity with partner tooling such as PartnerStack or Crossbeam
• Background in MarTech/AdTech SaaS with experience across systems integrators and technology partners