Senior Partner Success Manager

Job Summary

A company is looking for a Senior Vendor Performance Manager to oversee and enhance partner relationships.

Key Responsibilities

• Manage the lifecycle of partner engagements from launch to closeout, focusing on operational excellence and key performance indicators
• Provide updates on partner milestones and performance, and resolve issues through clear communication and process improvements
• Analyze data sets to identify root causes of problems and drive partner satisfaction and growth

Required Qualifications

• Bachelor's degree or equivalent experience
• 5+ years of relevant professional experience
• At least 3 years of experience in client services and managing external partnerships
• Experience with analytical tools such as Looker, MongoDB, and Tableau
• Proficient in Google Apps and project management tools