Senior Partner Success Manager

Job Summary

A company is looking for a Senior Partner Success Manager to lead and optimize strategic university partnerships.

Key Responsibilities

• Serve as the primary relationship owner for high-impact university partners, developing strategic account plans
• Drive outcomes across renewal, expansion, and satisfaction by aligning value with partner priorities
• Prepare and deliver executive-level presentations and reports that translate data into insights reinforcing ROI

Required Qualifications

• Experience in partner success, account management, or customer success in health tech, SaaS, or higher education
• Proven success managing long-term client relationships with measurable outcomes
• Experience leading executive-level conversations and crafting account plans
• Demonstrable project management skills and accountability
• Passion for improving access to mental healthcare and equity in higher education