Senior Partner Success Manager

Job Summary

Owning the post-go-live success of Engine's strategic Omni partners, the full-time remote Senior Partner Success Manager will ensure partner engagement, monitor performance metrics, and drive growth through proactive relationship management and optimization strategies.

Key responsibilities

• Manage post-go-live success for a portfolio of enterprise and midmarket Omni partners, focusing on GBV growth and partner health
• Coordinate onboarding and activation efforts, ensuring partners achieve first bookings and meet defined activation milestones
• Identify expansion opportunities within existing partnerships and contribute to overall GBV goals through active portfolio management

Required qualifications

• 8+ years in partner success, customer success, or strategic account management, preferably in travel tech, fintech, or SaaS
• Proven experience managing a portfolio of B2B relationships with measurable revenue outcomes
• Ability to work alongside technical teams while managing commercial relationships
• Strong data orientation, using metrics to inform partner conversations and strategies
• High level of communication skills, capable of synthesizing complex situations for stakeholders