Senior Patient Access Advocate

Job Summary

Providing essential financial clearance services for patient accounts, the full-time Senior Patient Access Advocate will manage insurance verification, authorization, and documentation to ensure accurate billing in a remote work environment.

Key responsibilities

• Achieve exceptional patient experiences by addressing complaints and educating patients on insurance benefits
• Perform patient registration and manage the accurate collection of demographic and financial information
• Quality review accounts to ensure compliance with insurance information and billing requirements

Required qualifications

• High school diploma or GED
• 5 years of experience in a healthcare setting with 2 years in Patient Access and/or billing
• Certification such as CHAA or CHAM preferred
• Expert knowledge of insurance processing, medical terminology, and billing codes
• Proficiency in EPIC ADT system and Microsoft Office products