Senior Patient Account Representative

Job Summary

A company is looking for a Patient Account Senior Representative.

Key Responsibilities

• Conduct follow-up activities on patient accounts, including resolving disputed balances and ensuring timely payments
• Assist in training new staff and support team members with backlogged accounts
• Participate in special projects and maintain productivity and quality standards in account management

Required Qualifications, Training, and Education

• High school diploma or equivalent education
• 2-5 years of experience in medical/hospital insurance-related collections
• Basic computer skills and ability to navigate multiple systems
• Intermediate knowledge of insurance billing and collections terminology
• Minimum typing requirement of 45 words per minute