Senior Patient Services Coordinator

Job Summary

To enhance patient care, the full-time Senior Patient Services Coordinator will manage the onboarding of new patients, ensuring accurate profile setup and establishing relationships with care teams, while working both onsite and remotely.

Key responsibilities:

• Ensure a positive patient experience throughout the onboarding and transition process
• Coordinate with healthcare providers and nursing teams to facilitate patient therapy initiation
• Maintain confidentiality and comply with HIPAA regulations during patient interactions

Required qualifications:

• GED/High School Diploma with 5 years of experience or Associate's Degree with 3 years of experience
• Reimbursement experience, including knowledge of pharmacy and medical benefit insurance coverage
• Experience in a pharmacy setting and medical billing
• Ability to obtain state pharmacy technician registration as needed
• Strong customer service skills and proficiency in Microsoft Office