Senior Patient Services Representative

Job Summary

A company is looking for a Senior Patient Services Representative for Pre-Visit Services Referrals & Authorizations.

Key Responsibilities

• Schedules patient appointments and coordinates healthcare providers' schedules
• Greets patients, processes payments, and ensures accuracy of encounter forms
• Handles referrals and authorizations, verifies insurance eligibility, and manages patient charts

Required Qualifications

• 1.5 years of experience in customer service, including 6 months in a clinical environment
• Equivalent combination of education and experience may be considered
• No specific education required
• No licensure or certifications required