Senior Patient Support Analyst

Job Summary

A company is looking for a Sr Lead Patient Support Services Analyst.

Key Responsibilities

• Collaborate across teams to analyze key metrics and enhance patient support services programs
• Manage case activity and program escalations, tracking issues and driving improvements
• Track KPIs, interpret data trends, and produce reports to guide strategic decision-making

Required Qualifications

• Typically requires a Bachelor's degree and a minimum of 13+ years of related experience
• A graduate degree may be expected with 6 years of related experience
• Proven experience managing external vendors and cross-functional partners
• Strong analytical skills with proficiency in tools like Tableau, Excel, and PowerPoint
• Experience in fast-paced, high-growth environments with a focus on process improvement