Senior Platform Engineer

Job Summary

Owning and scaling telephony systems for real-time sales workflows in Salesforce, the fully remote Senior Platform Engineer, Voice Infrastructure will address reliability and performance challenges while shaping the platform's future.

Key responsibilities

• Design, build, and scale Conquer's telephony infrastructure and supporting services
• Own integrations with domestic and international SIP Trunking providers
• Improve observability across the voice stack, including SIP, RTP, and media paths

Required qualifications

• 5+ years of backend, platform, or infrastructure engineering experience
• Strong experience with telephony systems including OpenSIPS and FreeSWITCH
• Experience debugging SIP and RTP issues using tools such as packet captures or SIP traces
• Experience operating and owning real-time systems in production environments
• Strong ability to debug complex telephony issues, including SIP signaling and call quality problems