Senior Policy Analyst

Job Summary

Supporting a federal program with the U.S. Consumer Product Safety Commission (CPSC), the full-time Senior Policy Analyst will provide Tier 2 program support for the mandatory eFiling initiative, serving as a subject matter expert for inquiries and ensuring compliance with federal safety requirements while working remotely.

Key responsibilities

• Serve as a primary resource for complex programmatic and policy-related inquiries regarding the CPSC eFiling program
• Maintain and update public-facing program documents, including implementation guides and training materials
• Monitor and analyze trends in program support inquiries and assist in developing reports and performance metrics

Required qualifications

• Minimum 5+ years of experience supporting federal programs, policy initiatives, or regulatory programs
• Experience using collaboration and reporting tools such as Point, Power BI, or Jira
• Proficiency in developing reports, documentation, and stakeholder communications
• Strong analytical and organizational skills
• Ability to interpret policies, regulations, and program requirements